FREQUENTLY ASKED QUESTIONS

  • Of course! We have fans across the globe and shipping options for all. Shipping prices are based on weight and will be calculated at the checkout. All prices on our store are stated in GBP Pound Sterling (£) - any currency conversions will be calculated at the checkout.

  • Once you have purchased one of our Digital Downloads, you will be able to instantly download a pdf file, which will contain links for you to choose either (or both) MP3 or WAV format audio files to download.

    Depending on which audio format option you click, you will be directed to a secure Google Drive folder from which you can click the ‘Download’ option. (Please note, due to large file sizes, you may see a message that Google cannot scan the file for viruses. We recommend clicking ‘Download Anyway’ to access your files.

    If you have not received a download link within 48 hours or if you have any problems with accessing your downloads, please first check your Spam/Junk email folder, then Contact Us and let us know

  • You can quickly and easily place an order and checkout as a ‘Guest’ on our website.

    Alternatively, you can also create a Customer Account on our website to manage your information and view previous orders placed on our current site. This will enable faster checkout as your preferences and addresses will be saved.

    Please note, Customers will be required to create a new account from December 2021 due to updates to our website and our ongoing efforts to keep customer data as secure as possible.

    Click ‘Login’ at the top of the page to log in or create an account.

  • Click Here to create an Almighty Customer Account. You can also create an account at the Check Out when placing an order.

    If you have any questions regarding customer accounts, or if you are having trouble logging in, please feel free to Contact Us for further help.

  • Customer Account data is occasionally removed from our online servers and stored internally. This usually happens at times we have refreshed and updated our website. We do however, keep internal records of previous orders placed by customers for our own reference.

    If you have a question relating to a specific order placed, please Contact Us and provide a full name and/or email address used, so we can look into any queries.

  • Domestic orders are usually shipped out via Royal Mail First Class shipping. More expensive orders will be shipped via Recorded Delivery - which is also an option for all orders at the checkout, for that extra peace of mind! Large orders will be shipped via a fully tracked courier service. Tracking numbers will be provided along with a dispatch confirmation email.

    Orders to countries outside of the UK will be shipped by Standard Airmail shipping, unless over £40 or ‘Tracked & Signed’ shipping option is selected at the checkout.

    Please note, there are no tracking numbers supplied with ‘Standard Shipping’ parcels.

  • We aim to ship your order at our earliest opportunity and you will receive a dispatch confirmation email once your order has left us. Unfortunately we cannot be held responsible for any delays after dispatch due to the Postal Service, as this is beyond our control.

    If your order has not arrived around the expected delivery times stated below, please contact us so we can investigate further or offer an alternative solution.

  • Please see the following delivery expectations by our UK Royal Mail postal service:

    UNITED KINGDOM: 1-2 working days (First Class) or 2-5 working days (Second Class)

    EUROPE: 3-5 working days (Standard International Airmail)

    REST OF WORLD: 5-10 working days (Standard International Airmail)

  • Our returns & replacements policy lasts for 30 days from the date of purchase and only applies to items purchased from www.almightyrecords.com. We will require reason and proof of purchase before accepting a return or replacement claim. Our policy only applies to items that are defective, damaged or not as described.

    Our returns address is:

    Almighty Records
    PO Box 414
    Stroud
    GL6 1HR
    United Kingdom

    We’re always happy to help if there is something wrong with your order. If this is the case, please Contact Us directly, quoting your name and order number in any messages so one of the team can help.

    Please note that items ordered by mistake are not covered by our returns policy and are therefore excluded from postage reimbursements.

  • We accept PayPal and all major card types (VISA, Mastercard, Maestro and American Express), as well as mobile payment options (ApplePay, AliPay, GooglePay and MicrosoftPay).

    Our site uses PayPal and Stripe as merchant services to take payments - these are two of the most up-to-date, preferred and trusted online payment platforms for online shopping.

    The Almighty site operates with Level 1 PCI compliance and uses 128-bit SSL security encryption, so your details are completely secure. We never hold or store your direct card details - for more information on what data we store, view our Privacy Policy Here

  • We are constantly adding products to our website, but feel free to enquire if there is something specific that you are looking for. A larger collection of physical stock is available on the Official Almighty Discogs Store. We also have most releases available on all major digital platforms for download and streaming. So whether it’s physical or digital products you’re after, Almighty have got you covered!